Imperium, LLC ("Imperium," "we" or "us") is in the business of providing services in connection with Imperium’s technology, including, without limitation, its Real Answer, RelevantID, Verity and ChildGuardOnline services. Imperium’s headquarters and principal place of business is located at 1720 Post Road East Suite 221 Westport, Connecticut 06880.
2. Privacy Commitment
3. Collection and Use of Information in General
4. Our Privacy Practices with Respect to the Real Answer Service
What is Real Answer? Real Answer is a web-based market research service. Imperium’s technology enables our customers ("Users") to analyze open ended responses from survey respondents for data quality and fraud prevention. Survey respondents may be clients, employees, panelists, suppliers, customers etc. of our Users. Information that survey respondents provide to Users resides on our servers in a secure environment. Information Collected in Connection with Real Answer: Real Answer does not collect Personal Information (as defined herein). All responses to survey questions are stored against an anonymous ID number, provided by the Users.
5. Our Privacy Practices with Respect to the Relevant ID® Service
What is RelevantID? RelevantID is a technology utilized by Imperium that works through a combination of watermarking and digital fingerprint technology to enable Imperium to improve the quality and integrity of survey results or other interactions requiring fraud prevention for its Users. Digital fingerprinting is the process of collecting data points from the web browser of a respondent’s computer to create a unique identifier. RelevantID does not download any software onto a respondent’s computer. RelevantID does not track the online activities of a respondent. RelevantID obtains the Collected Information (as defined herein) from a respondent’s computer when the respondent joins a survey panel, starts a survey or participates in a marketing campaign. Information Collected In Connection with RelevantID: RelevantID does not collect any personally-identifiable information ("PII") concerning the owner or user of a computer (though we do collect the publicly available IP address, which may be considered PII in some non-US jurisdictions). RelevantID collects publicly available information from within the web browser of a respondent computer. This publicly available information may include, without limitation, the operating system version, the browser version, screen resolution, and display information (the "Collected Information"). How is the Collected Information Used and Disclosed? Collected Information is processed through RelevantID’s proprietary algorithm to create a digital fingerprint that is assigned to a respondent’s computer. Collected Information is used solely to confirm the unique presence of a respondent’s computer. Collected Information is used only in connection with RelevantID and is not used, transferred, sold or distributed for any other purpose(s). Generally, RelevantID is used by our Users for de-duping purposes, to perform respondent quality assessments, and redirect detection and prevention services. In the event that a User provides Imperium with a respondent ID, Imperium can match the respondent ID to the RelevantID. After matching the respondent ID and RelevantID, Imperium will provide the matched IDs to the User, either in a database or some other form or format as requested by the User. At no time does Imperium receive or have access to any PII connected to the respondent IDs. The RelevantID and the Collected Information are disclosed only to the User and its authorized employees and/or agents.
6. Our Privacy Practices with Respect to our Verity Service
What is Verity? Verity is a data validation service that Imperium provides to its Users to verify the accuracy of individual names, addresses and other demographic data supplied by the Users. Verity verifies certain information against databases specializing in the validation of consumer demographics. The Verity services can be performed either in real time or in batch. How is Information Collected and Used in Connection with the Verity Service? Personal Information is collected and used in connection with the Verity service as follows: A User submits certain Personal Information (i.e. first and last name, address, data of birth, etc.) either via batch or web service call. Imperium will transfer or disclose such Personal Information to a third party database vendor, who will match the Personal Information against its database(s). The database vendor will return the Personal Information to Imperium, together with normalized data and indications of accuracy. Imperium will provide its client with the normalized data and proprietary Verity scoring. Upon completion of the services, Imperium will delete or remove all Personal Information supplied or provided by clients in connection the Verity service.
7. Our Privacy Practices with Respect to the ChildGuardOnline Service
What is ChildGuardOnline? ChildGuardOnline is a parental consent validation and verification service that Imperium provides to its customers so that they can comply with the Children’s Online Privacy Protection Act (COPPA). ChildGuardOnline verifies the accuracy of Personal Information (e.g., individual names and social security numbers) provided by parents and guardians ("Users") against a variety of databases. How is Information Collected and Used in Connection with ChildGuardOnline? Personal information is collected and used in connection with the ChildGuardOnline service as follows: A User submits certain Personal Information (i.e. first and last name, address, phone, date of birth, and last digits of their social security number). Imperium will transfer or disclose such Personal Information to a third-party database vendor, who will match the Personal Information against its database(s). The database vendor will return the Personal Information to Imperium. Imperium will notify parent or guardian if they have been validated. Upon completion of the services, Imperium will delete or remove all Personal Information supplied or provided by Users in connection with the ChildGuardOnline service. Imperium will never disclose or use Personal Information for any other purpose.
9. Onward Transfer of Information
10. Third Party Links
For your convenience, the Imperium Website may contain certain hyperlinks to websites owned and/or operated by a third party or third parties ("Third Party Websites). Please be advised that Imperium does not endorse any of the Third Party Websites accessible via any hyperlink contained within the Imperium Website. Imperium makes no representations, warranties or covenants about the Third Party Websites; any products and/or services available on or through the Third Party Websites; or the privacy and data security practices of the owners and/or operators of the Third Party Websites. Please review the Third Party Websites and their respective policies carefully.
Imperium hereby disclaims any and all liability and/or responsibility for the privacy practices of Users. Imperium strongly recommends that respondents refer to the User and/or the User’s website(s) for information on the privacy practices applicable to the appropriate User. Imperium does not review, comment upon, or monitor its Users’ compliance with their respective privacy policies.
13. Limitation of Liability
In no event will Imperium be liable for any damages arising out of the use, inability to use, or the results of use of the Imperium site, any web site(s) linked to the Imperium site, or the materials or information or services contained at the Imperium site or any third party sites. You specifically acknowledge and agree that Imperium will not be held liable for any defamatory, offensive or illegal conduct on the part of our clients or of any other Web site(s) to which Imperium is linked. If you are dissatisfied with any Imperium material, or with any of Imperium’s terms and conditions, your sole and exclusive remedy is to discontinue using Imperium.
14. Applicable Laws
In the event that you have any issues, concerns, or complaints, or would like additional information about Imperium’s privacy practices, please contact Imperium by:
Sending an e-mail to firstname.lastname@example.org
Regular mail, postage pre-paid to:
1720 Post Road East Suite 221
Attn: Marshall Harrison
Last Updated: February 1st, 2017